Overview

At Markkah.com, we want to ensure you have a delightful experience with your new treasure. However, to protect the security and value of our exquisite jewelry and watches, we have a carefully crafted return policy.

Return and Exchange Window:

We understand that sometimes a piece might not be exactly what you envisioned. To ensure a smooth return process, please initiate your return request within 48 hours of receiving your order. Unfortunately, returns will not be accepted after this timeframe.

Eligible Returns:

Unworn items with all tags and original packaging intact.

Non-Returnable Items:

Personalized jewelry and watches
Limited edition pieces
Gift cards

Defective Items:

We offer full refunds for items with verified manufacturing defects. Please contact us immediately upon receiving the item.

Important Note:

We cannot accept returns for items that are damaged, missing parts, or show signs of wear and tear due to reasons beyond our control.

Important Note: We cannot accept returns for items that are damaged, missing parts, or show signs of wear and tear due to reasons beyond our control.

We recommend thoroughly inspecting your purchase upon arrival. If you have any concerns or questions about our return policy, please don’t hesitate to contact our friendly customer service team. We’re here to help you find the perfect piece that you’ll cherish for years to come.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Timing: Refunds may take processing time by your bank or credit card company.

Missing Refunds: If your refund hasn’t arrived after a reasonable time, contact us at [email protected].

Delivery & Returns

Overview

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